CritPro Pro-Knot F101 Fishing Knot Waterproof Plastic Cards Includes the 12 best fishing knots (fresh, fly, and salt water). Waterproof plastic cards attached with a grommet. Shipping We process and ship all orders within one business day, excluding holidays. All domestic orders are shipped via the US Postal Service. Tracking information is provided as soon as your package is shipped. An automated email will be sent to you with the tracking number. We ONLY ship to the address provided for all shipments. Shipments do not include invoices; one can be obtained from your PayPal payment page. returns Returns are accepted within 30 days of receiving your item. You may open a return request through eBay's Hassle-Free Returns, and we will be notified of your return by eBay. Non-defective returns must be in their original packaging, unused, and include all parts, pieces, and literature. A tracking number is required for all returns. We usually process returns within two business days of being delivered. All refunds are given as money back to the original payment. about us Established in 2001, CritPro offers you, our valued customer, the ultimate shopping experience. Family and veteran-owned business located in Jesup, Georgia. Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service, and our products. Our online store is designed to provide you with a safe and secure environment to browse our product catalog. Thank You for Visiting CritPro