Duraflame Long Stem Matches 50 Total 11" Inches Strike on Box-LOT OF 3 BOXES NEW ITEM WITH FACTORY PACKAGING. PACKAGING/ITEM MAY HAVE SHIPPING OR SHELF RASH/DUST.SEE PICTURES FOR CONDITION OF ITEM OR PACKAGING.Important SHIPPING Note PLEASE READ! PLEASE CONTACT US BEFORE PAYING. • If you feel like the combined shipping price is not accurate • Need to combine orders from different listings • Local pick up • Freight, etc... You may purchase by clicking the "Buy it now" but DO NOT PAY for your order. Instead, please request an invoice and we will correct the shipping amount. We are happy to accommodate, but this must be taken care of before payment is made. We will not be able to refund you after payment has been made.Shipping times: We generally ship via a ground service the next business day after your item is purchased. Contact us for expedited shipping options.Freight Items: Large items that require an LTL shipment generally go out the next business day after payment is received. Some exceptions may apply. Larger items that must be shipped via flat bed truck will ship as soon as the truck can be secured, usually no more than 3-5 business days. It is very important that the seller provide us with accurate shipping info on freight shipments, we must know if we will be shipping to a business, the business name, address, contact info, and if receiver has a way to unload the pallet/item or if we need to arrange for a lift gate.Returns: Unless Sold “As-Is,” all of our products come with a 30 Business Day Warranty. If your item is received in a different condition than stated (DOA, not working properly etc...). We are more than happy to rectify any problems by replacing the item or issuing a refund. Please open a return via ebay.Feedback: We want our customers to be completely satisfied with their purchase. If anything about your transaction is not to your satisfaction, please contact us BEFORE leaving feedback, inform us of the issue, and we will do our best to resolve the problem to your satisfaction. We think good communication ensures a successful transaction and efficient problem resolution in advance of posting permanent feedback and gives both parties the best chance for a positive trading experience on eBay.